Privacy policy
Last updated: June 2026
At JaeCrece, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit jaecrece.com, place an order, or interact with our store.
Information We Collect
We collect information you provide directly to us such as your name, email address, billing and shipping address, phone number (if provided at checkout), order details including personalization information, and payment information processed securely through third-party providers. We may also collect device and browsing information through cookies and similar technologies.
How We Use Information
We use your information to process and fulfill orders, create and personalize products, provide customer support, send order updates and tracking information, improve our website experience, and send marketing emails if you opt in.
Personalized Products
When you purchase a personalized item, we use the information you provide solely to create and fulfill your order.
Sharing Information
We share limited information with trusted third parties including Shopify, payment processors, print-on-demand and fulfillment partners, shipping carriers, and email marketing providers. These partners only receive the information required to process, produce, personalize, and deliver your order. We do not sell your personal information.
Cookies
Our website uses cookies to keep the site functioning, understand visitor behavior, improve user experience, and support marketing. Some third-party services may use cookies to provide relevant advertising based on browsing activity.
Shipping Regions
JaeCrece currently ships within the United States, Canada, and Mexico. Availability may vary by product and fulfillment location.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, and to opt out of certain data uses such as targeted advertising. To make a request, contact us at info@jaecrece.com.
Data Retention
We retain personal information only as long as necessary to fulfill orders, provide support, comply with legal obligations, and operate our business.
Security
We take reasonable measures to protect your information, but no method of online transmission or storage is completely secure.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact
Questions can be sent to JaeCrece at info@jaecrece.com.